Terms of service

Welcome to BestBasket. By accessing our website or placing an order, you agree to be bound by the Terms & Conditions outlined below. Please read them carefully before using our services.

1. General

  • By using this website, you agree to comply with these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Refund & Exchange Policy.
  • We may update or modify these Terms at any time. Continued use of the website after changes indicates your acceptance of the updated Terms.

2. Products & Pricing

  • We strive to display accurate product details, images, and pricing. However, unintentional errors may occur.
  • Product prices, offers, and availability may change without prior notice.
  • Colors and product appearance may vary slightly due to screen resolutions, lighting, or supplier updates.

3. Orders & Payments

  • All orders must be completed with full payment at checkout through our secure payment gateway.
  • Payments are processed by trusted third-party partners such as Razorpay; we do not store or access your card or banking details.

 

  • We reserve the right to cancel orders due to:
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Unavailability of stock or supplier-related issues

If an order is cancelled, customers will be notified promptly.

4. Shipping & Delivery

  • We ship orders through reliable courier partners. Delivery timelines depend on your location and product availability.
  • Delays caused by couriers, weather conditions, customs clearance, or unforeseen events are beyond our control.
  • Applicable shipping charges, if any, will be visible at checkout.

5. Return & Exchange Policy

  • We do not provide refunds. Exchanges are available within 7 days, as described in our Refund & Exchange Policy.
  • Damaged, defective, or incorrect products must be reported within 48 hours of delivery along with photos or videos as proof.
  • Exchange eligibility rules and conditions must be followed for approval.

6. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, services, or products.
  • Our maximum liability is limited strictly to the purchase value of the product.

7. Intellectual Property

  • All website content including images, graphics, logos, text, and product designsbelongs to BestBasket.
  • Unauthorized copying, reproduction, distribution, or commercial use of the content is strictly prohibited.

8. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes or legal matters will fall under the jurisdiction of the courts of Meerut, Uttar Pradesh.

9. Contact Us

If you have any questions regarding these Terms & Conditions, feel free to reach us:

📧 arpitverma994@gmail.com
📍 23 Maliwra, Near Kotwali, Meerut (U.P.) – 250002