Shipping policy

At BestBasket, we aim to deliver your orders safely and on time. Please review the details below to understand our processing, delivery timelines, and shipping guidelines.

1. Order Processing Time

  • All confirmed orders are processed within 1–3 business days after payment verification.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • In rare cases, processing may take longer due to supplier or stock delays, and customers will be notified accordingly.

2. Delivery Time

  • Standard delivery usually takes 0 – 7 business days, depending on your location and the supplier’s warehouse.
  • Remote, rural, or non-metro areas may require additional delivery time.
  • Delivery timelines are estimates and may vary due to:
  • Courier delays
  • High volume periods
  • Weather conditions
  • Customs or logistical issues
  • Unforeseen circumstances

We always try our best to ensure timely delivery.

3. Shipping Charges

  • Applicable shipping fees (if any) will be displayed at the checkout page before you complete your purchase.
  • We may offer free shipping discounts or promotional shipping on selected products or order values. Details will be mentioned on the product page or checkout page.

4. Order Tracking

  • Once your order is dispatched, you will receive a tracking ID via email or SMS.
  • You can track your shipment using the tracking link or by visiting the courier partner’s website.
  • Tracking updates may take 24–48 hours to reflect after shipment.

5. Delays & Our Responsibility

  • While we ensure timely dispatch, we are not responsible for delays caused by:

  • Courier companies
  • Customs checks
  • Weather conditions
  • Strikes or natural events
  • Any external factors beyond our control

Our support team will assist you with updates and coordination in case of delays.

6. Wrong Address & Failed Delivery

  • Please ensure your shipping address, pincode, and contact details are correct at the time of placing the order.

Failed or returned deliveries due to:

  • Incorrect/incomplete address
  • Unreachable phone number
  • Customer unavailability
    may incur additional charges for re-delivery.

7. Contact Us

For delivery updates or shipping-related questions, you can reach our support team at:

📧 arpitverma994@gmail.com
📍 23 Maliwra, Near Kotwali, Meerut (U.P.) – 250002